Many clients tell us: "OK, but after we receive the software, what do we do with it?" That's an excellent question — because an IT project doesn't end at delivery. It ends when it runs stably, day after day, without surprises. Here are the answers to what we're asked most often after implementation.
Who handles web platform hosting and maintenance?
We do — if you want us to.
We offer secure hosting in Romania, tailored to custom applications, not just brochure websites. That means:
- monitored servers with guaranteed uptime;
- automatic backup — your data doesn't sit on a single drive without a copy;
- security updates applied regularly;
- technical support when something doesn't work.
Why does local hosting matter? Because your business data — consumption, production, clients, locations — deserves to sit on infrastructure you know and control. Not on an anonymous server without SLA, with no one to call when the platform goes down at 2 AM.
You can also choose hosting on your own infrastructure — but we recommend our option because we know exactly how the software is built and how it should run.
What if errors appear or we want to add new features over time?
That's normal — and it's exactly why technical support exists.
For errors:
- you report the problem (phone, email, ticket);
- our team diagnoses and fixes it;
- you get confirmation when it's done.
For new features:
- we discuss what you need;
- we estimate time and cost;
- we develop, test, launch — without breaking what already works.
Custom software is alive. Your business evolves, the software evolves with it. It's not something "delivered and forgotten" — it's a long-term partnership, if that's what you want.
Most of our clients stay with us after launch, precisely because the support flow is simple: you talk to the same team that built the platform, not a call centre that doesn't know what's behind it.
How are our applications protected against cyber attacks?
Security isn't an extra — it's included by design.
Standard measures we apply:
- Role-based authentication — each user sees only what they're allowed to;
- SSL/HTTPS encryption — the connection is protected;
- Regular updates — framework, server, dependencies;
- Access logs — we know who logged in, when, and what they did;
- Backup and recovery plan — if something goes wrong, we recover quickly;
- Active monitoring — alerts when something looks abnormal.
For process automation and IoT solutions projects, attacks on industrial dashboards are increasing. You don't need to be a major target to be affected — bots scan the internet constantly. That's why we treat every platform as something that must be protected seriously, regardless of project size.
Our team provides full technical support. Let's start your next project safely! — we'll discuss your needs, without pressure.